Coaching Agreement

 

One of the core values of my coaching practice is integrity, and this document is intended to make clear the basic agreements between (The Coach) and _____________________ (The client). 

This agreement includes 4 sessions/month for 3 months (12 sessions total) beginning   You may wish to extend your Coaching program. During the last session, we will decide whether to continue working together.

The service provided is online coaching,  tele-coaching or in person. Coaching is not advice, therapy, medical assistance, or counseling. It may address specific personal goals in any areas of your life.

 

My responsibilities to you, (Clients Name), are:

 
 

-To be on time for our sessions, ready for you. If because of something truly disastrous, I cannot keep an appointment, I will do my utmost to contact you prior to the appointment and to reschedule with you in a timely manner.
 

-To tell you the truth with compassion, understanding, and without judgment.
 

-To guide you in the best way I know how, using all the techniques, knowledge, wisdom, and experience at my disposal.
 

-To inform you when we reach the limits of my resources in any area or question and to do my best to either increase my resources to meet your needs or to point you in the right direction for additional assistance and answers as needed.
 

 

Your responsibilities to me, the Coach are:

 

- To be on time and present for our sessions. You are always starting the call.

 

- To reschedule an appointment, barring an emergency, at least 24 hours in advance, or forfeit the appointment with no refund.
 

-To ask questions if you do not understand something.
 

-To keep the communication channels open. You are always free to reject any guidance or suggestion I offer. However, it’s a good idea to tell me if you do, so that we can find other ways to meet the same goals or b: clear up misunderstandings about my guidance or suggestion. 

 

Payment

 

Payments can be made via website.

You agree to pay the fees on time. (One month in advance or annually)

The fees have been agreed to per month or annuelly.

 

Meeting Frequency and Duration

 

One-hour Zoom/phone call every week. Text Support.

 

Calling Procedure

 

When we have call-in sessions, we will use ZOOM unless other arrangements are made.  

You are always starting the call. 

If you are faced with a crisis or emergency, you are always invited to call my cell phone

at any time.

 

 

Recordings

 

Please let me know if you would like calls recorded. Recordings remain confidential and will be sent to you within 24 hours via email. 

We both agree that we can’t use those recordings publicly or with someone else with no mutual consent by writing.

 

Email/ Phone call support

 

You may also email me. This is the best form of between-calls communication for me. I usually respond within a day. If it’s urgent that you hear from me, call or text me on my cell phone, so I know I need to read your email and respond quickly. 

My email:  My cell: 

Meeting Outside Scheduled Sessions

 

You may call between appointments for any emergency. These appointments focus on a specific issue and last between 5-10 minutes. Here’s how it can work: 

You can call, text or email me to request an emergency call. If I’m available immediately, we can go ahead. If not, I wi,ll let you know the soonest possible time we can talk—hopefully within the next few hours…….. My cell phone number is 

Confidentiality
           
Our sessions remain completely confidential.

 

Acknowledgment

You understand that you have hired me for professional life coaching at the agreed Fee.

You acknowledge I am not a psychologist, psychiatrist or counsellor, or otherwise medically trained.

I am not medically qualified to assess your physical or mental condition. If you are in any doubt, please seek expert medical advice before using my services.

Professional Coaching is not counseling, psychotherapy, or psychoanalysis.

Professional Coaching does not deal with any diagnosis or treatment.

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The walking coach agreement

My core value of coaching practice is confidentiality, respect, and inclusive.  This document is intended to make clear the basic agreements between (The Coach) and _____________________ (The client). 

As we are part of a group that confidentiality, respect, and inclusive is an agreement that extends to all members of the workshop/group from all clients. 

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The service provided is prepared coaching questions which is shared and discussed as pair coaching with another group member. Then shared in a larger group with the Coach. 

My support is within the Larger Group, and after sessions for one-to-one personal questions. 

My service also includes support in a Face book page with information and group discussion. 

Whats up Group for group support and friendship. 

After the two hour session, I have fulfilled my part of the agreement, any other support given through after session meeting, through eating out is as a friend and at my own agreement. 

My service also includes well known walks at basic fitness level, and would advise anyone with any health problems to source out advise from a health professional. 

To allow flexability of groups when things turn up and you are unable to turn up, to be able to join with another group, unless over numbered and would lead to safey issues. 

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-To guide you in the best way I know how, using all the techniques, knowledge, wisdom, and experience at my disposal.
 

-To inform you when we reach the limits of my resources in any area or question and to do my best to either increase my resources to meet your needs or to point you in the right direction for additional assistance and answers as needed.

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The Client responsbilty is;

 To walk with care for yourself and for others. Without taking risk or going to areas that would be considered dangerous. Climbing or close to edge or other risk behaviour will result in you being asked to leave the group. 

To report to the client any health conditions that could affect his/her health in being part of this group. 

Any disabilities that could affect the client from taking part in the Group. 

To gain supports outside of this coaching if issues come up, that are beyond the experience or qualification of the Coach.  As in doctors, counselling, or other health professionals. 

• To turn up for you

• To have the right to say no

• To do what is right for you

• Respect others

• Keep confiendiaity and trust

• And follow group rules

• And what is asid here stays here

The  coach agreement for groups

My core value of coaching practice is confidentiality, respect, and inclusive.  This document is intended to make clear the basic agreements between (The Coach) and _____________________ (The client). 

 

As we are part of a group that confidentiality, respect, and inclusive is an agreement that extends to all mentbers of the workshop/group from all clients. 

My service is to create a safe space to share where everyone is heard, valued and not judged. Where support is given through small and large group activities. 

My service also includes support in a Face book page with information and group discussion. 

Whats up Group for group support and friendship. 

The clients responsibility is ;

To report to the client any health conditions that could affect his/her health in being part of this group. 

Any disabilities that could affect the client from taking part in any of the activites. 

To gain supports outside of this coaching if issues come up, that are beyond the experience or qualification of the Coach.  As in doctors, counselling, or other health professionals. 

• To turn up for you

• To have the right to say no

• To do what is right for you

• Respect others

• Keep confiendiaity and trust

• And follow group rules

• And what is asid here stays here. 

Acknowledgment

Although I may use other professions that I have been trained in to support my coaching 

You understand that you have hired me for professional life coaching at the agreed Fee.

You acknowledge I am not a psychologist, psychiatrist counselor, or otherwise medically trained.  

I am not medically qualified to assess your physical or mental condition. If you are in any doubt, please seek expert medical advice before using my services.

Professional Coaching is not counseling, psychotherapy, or psychoanalysis.

Professional Coaching does not deal with any diagnosis or treatment.

Any client who  abuse  me or other members verbally or physcally will be asked to leave and not come back. And if necessary Guarda will be called. 

This is a space of respect and as such confidentiality and trust will be core values of our group and you will be ask to abide  by these rules and any other rules made by the group. As is listening to others and allowing everyone one to have their voice heard. 

Our Data Policy is in line with Irish law on Data protection laws.

 

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each a ‘User’) of the website (‘Site’). This privacy policy applies to the Site and all products and services offered by the company.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email addresses. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

 

CONTACTING US

 

For the purpose of the prevailing data laws, the data controller in respect of any personal data that you submit to us on my website.

 

If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following contact information

 

Email: creatvecoachingwithamanda@gmail.com 

 

 

 

 

WHAT INFORMATION DO WE COLLECT?

 

We will collect information that you provide to us when you register on the Service (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address);

About your usage of the Service; that you provide to us in e-mails or letters that you send to us;

And about transactions you carry out through the Service, orders you place and the fulfilment of your orders;

data that you submit in order to use the Service, including data relating to your customers, clients or others using your services, which the apps have access to.

 

It is possible to view Life and Wellbeing Life Coaching  website without providing any personal details. However, without registering your details, you will not be able to use the Services.

 

We may receive some information that you submit to any third party website or application that you access through the Service. apps  and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information. 

 

We will only use any information that we collect from you in accordance with this Privacy Policy.

 

COOKIES

 

The Service uses cookies to ensure that you get the most out of the Service. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor the usage of the service, improve the Service’s usability and to personalise the content for you.

 

If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the “Help” section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Service. If you prevent us from placing cookies, you may not be able to use the Service to place an order. This is because we use cookies to enable you to log in to your account.

 

We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users’ computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information.

 

In addition, advertisers whose advertisements appear on the Service may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

 

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

 

We may use your information in the following ways:

• to ensure that our Service is delivered in the most effective manner for you and your computer;

• to provide you with information, products or services that you request from us or which we feel may interest you, where you have ---consented to be contacted for such purposes;

• to carry out our obligations arising from any contracts entered into between you and us;

• to provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and to notify you about any changes to our service;

• to administer, support, improve, optimise and develop our Service;

• to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymised and not refer to any individual user of the Services;

• for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.

We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service. You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at creativecoachingwithamanda@gmail.com or, alternatively, by following the one-step procedure to ‘unsubscribe’ that is specified in the email that you receive.

 

DISCLOSURE OF YOUR INFORMATION

 

Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

 

 

We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to fulfil your orders and provide you with any service to which you have subscribed via the Service; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions.

We may disclose your personal information to Facebook Inc in order to fulfill the Services. You can review Facebook’s Terms of Service here https://www.facebook.com/ads/manage/customaudiences/tos.php

 

THIRD PARTY SITES

 

The Service may contain links to websites or access to applications that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

 

Advertisements contained on our Service operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.

 

HOW DO WE PROTECT YOUR INFORMATION?

 

In common with a number of other websites, the data that we collect from you may be transferred to a cloud service provider which has data servers which are based inside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer and the storing and/or processing of your personal data on these servers. We will take all steps in Privacy Policy.

 

Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that we cannot guarantee the security of data you send over the internet.

 

Your information will only be held for a reasonable period or as long as the law requires or permits.

 

ACCESSING YOUR INFORMATION

 

You may at any time request access to and/or, if incorrect, rectification of your personal data by contacting us at the address set out in this Privacy Policy or by e-mailing  creativecaochingwithamanda@gmail.com.  

CHANGES TO OUR PRIVACY POLICY

 

Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

YOUR ACCEPTANCE OF THESE TERMS

 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

TERMS OF USE AND CONDITION OF SALE (This is when I sell products or services from my website)

 

OUR AGREEMENT:

 

By clicking where indicated below, you irrevocably agree that, if Creative Coaching With Amanda, (the “Company” or “we/us accepts you as a customer/coaching client in a coaching session, live retreat, workshop or class, group coaching program, or online membership (the “Program”) as a participant, then this Client Agreement (the “Agreement”) automatically becomes a binding contract between you and the company, and applies to your participation in any of the above programs offered by Creative Coaching With Amana. By signing below, you are acknowledging that you have read, agree to and accept all of the terms and conditions contained in this Agreement. We may amend this Agreement at any time by sending you a revised version at the address you provide us.

 

By completing the Application and signing below, you authorize the Company to charge your credit or debit card, or cash your check, as indicated above, as payment for your service for the agreed upon program. Furthermore, you agree that you are responsible for a full payment of fees for the entire Program, and regardless of whether you have selected the lump sum or monthly payment plan or whether you attend the Program or not. To further clarify, after your seven-day cancellation window, no refunds will be issued and all monthly payments must be paid on a timely basis.

 

We are committed to providing all Program participants with a positive Program experience. By signing below, you agree that the Company may, as its sole discretion, terminate this agreement, and limit, suspend, or terminate your participation in the Program without refund or forgiveness of the remaining monthly payments if you become disruptive or difficult to work with, if you fail to follow the Program guidelines, or if you impair the participation of Program instructors or participants in the Program.

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You agree you are over 18 years of age

 

We respect your privacy and must insist that you respect the privacy of fellow Program participants. By signing below, you agree not to violate the publicity or privacy rights of any Program participant. We respect your confidential and proprietary information, ideas, plans, and trade secrets (collectively, “Confidential Information”) and must insist that you respect the same rights of fellow Program participants and of the Company.

 

By checking the box that reads “I agree to the terms and conditions”, you agree

(1) not to infringe on any Program participant’s or the Company’s copyright, patent, trademark, trade secret, or another intellectual property right,

(2) that any confidential Information shared by Program participants or any representative of the Company is confidential and proprietary, and belongs solely and exclusively to the Participant who discloses it or the Company,

(3) you agree not to disclose such information to any other person or use it in any manner other than in discussion with other Program participants during Program sessions. By checking the box that reads “I agree to the terms and conditions”, below, you further agree that

(4) all materials and information provided to you by the Company, may only be used by you as authorized by the company, and

(5) the reproduction, distribution, and sale of these materials by anyone other than by the Company are strictly prohibited.

 

Further, By checking the box that reads “I agree to the terms and conditions” below, you agree that, if you violate, or display any likelihood of violating, any of your agreements contained in this paragraph, the Company and/or the other Program participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

 

We have made every effort to accurately represent the Program and its potential. The testimonials and examples used are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on many factors, including his or her background, dedication, desire, and motivation.

 

By checking the box that reads “I agree to the terms and conditions of sale” below, or signing below, you also acknowledge that you have represented to the Company that payment of your fees will not place a significant burden on you or your family.

 

I agree to the terms and conditions,

 

Waiver of Cooling-off Period

 

We stand behind our products and your satisfaction with them is important to us. 

 

After your original purchase date, you have a window of 14 days to ask for a full refund.

 

Once the program has started, we accept cancellation 6 days after your first class with no questions asked. 

 

Refund requests, if any, must be made in writing within thirty 14 days of your original purchase date. Refund requests can be submitted via our ‘Contact Us page.

 

Online Courses and Programs

 

Online Courses and Programs we provide are delivered over an extended period of time (I.e. over a number of months) and may include downloadable content, live online events (E.g. Webinars), access to restricted member areas, interactive forums, and other content. These Courses and Programs are sold as a package and participation cannot be canceled and no refunds are permitted once the Course content has been accessed or downloaded (partially or entirely) or the Program has commenced, whichever applies.

 

Some of our programs are exclusively delivered online. While others are in the classroom or outside.